Quickly get a hold of the right department at NYSEG using the contact information below. Before we can turn on your electricity and/or natural gas service, we will need to make arrangements to gain access to your indoor meter(s). Phone Numbers (Monday through Friday, 7 a.m. to 7 p.m., excluding holidays) Customer service line (billing inquiries, turn-ons/turn-offs, energy choice)? For natural gas emergencies dial 1.800.572.1121. You can view each of the available products by selecting a product category from the navigation menu and by clicking on each product for more details. You can call NYSEG at (800) 572-1131 toll free number, write an email, fill out a contact form on their website www.nyseg.com, or write a letter to New York State Electric and Gas Corporation, 18 Link Drive, Binghamton, New York, 13904, United States. Review the payment amount and change if necessary. Report electric outages 24/7 at www.nyseg.com or call 1.800.572.1131. Complaint Handling Procedure. To make a payment over the phone, call 1-800-600-2275. Please contact our Customer Relations Center at 800.572.1111, Monday through Friday, 7 a.m. to 7 p.m. and a Customer Service Representative will assist you. Select Split this payment if you need to use 2 different payment methods or pay on 2 different dates. In some cases you may opt to select a payment date that is after your due date. Note that NYSEG accepts payment from your checking/savings account. Call NYSEG customer support at 1-800-572-1111 if you need help with your payment through KUBRA. Over the Phone. Self service line (24 hours a day, every day). Pay Your Bill Online View and pay your current NYSEG bill online, check your account balance, schedule future payments or set up recurring payments directly from a checking or savings account. To pay more than one bill, repeat these steps for each account. RG&E customers can call 800.295.7323. To request a service upgrade or relocation, fill out the following secure online form. 1.800.572.1111 Payment arrangements 1.888.315.1755. 460 talking about this. If you’re not certain, you can make credit card payments, check balances, and find other information at nyseg.com. You can also check your account status over the phone. Review the payment amount and change if necessary. Programs from non profits and NYSEG. Box 5240, Binghamton, NY 13902-5240. Whether you write, contact us by phone or send … NYSEG Smart Solutions currently offers a selection of the leading energy-saving products, some of which are eligible for NYSEG Smart Solutions's residential instant rebate programs. You can also print this form and use it to gather the information you will need when you call NYSEG at 800.572.1111 You can pay your bills online and enjoy time- and money-saving tools exclusively offered through My Account. 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